Miguel Carvalho

Customer Support / Sales / Backoffice

Message

Intro

Braga, Portugal

Studied History at Universidade do Minho

Studied Languages and Human sciences at Escola Secundária de Vila Verde

Consumer Services

Joined November 23, 2022

Skills

Languages

Portuguese

Native or Bilingual

English

Fluent

About

Worked for major portuguese companies, like Sonae MC and Vodafone Portugal, usually in customer support roles.

Experience

Vodafone Portugal

Sep 2023 – Mar 2026

Braga, Portugal

Sales Assistant

Worked physically on-store, providing customer support, technical support, prospecting the sale of mobile devices, accessories and warranty extensions, and also negotiated service agreements for telecommunication services and solutions with all that it entails (explaining invoices, contractual clauses, legal info, etc).

Arcol Cash & Carry

Nov 2022 – Jun 2023

Cacém, Lisboa

Warehouse Assistant

Worked at the warehouse, restocking, managing the floor and also communicating, helping and guiding foreign customers, in English.

Sonae MC

Oct 2021 – Jul 2022

Braga

Store and Warehouse Assistant

Worked at the store and warehouse, providing customer service, restocking, warehouse management and fresh produce maintenance.

Nortenha do Sul

Jul 2018 – Sep 2018

Braga

Waiter

Summer job as a waiter at a local coffee shop (2018 & 2019) - customer service; restocking, cleaning;

Education

Universidade do Minho

Sep 2017 – Jul 2021

Bachelor's Degree, History

Escola Secundária de Vila Verde

Sep 2013 – Jul 2017

High School, Languages and Human sciences

General

Job Categories

Help & Support