I am excited to see the opening for the Customer Service position in your organization. The
opportunity to work with your company and fulfill this role is a fantastic opportunity, and I feel
that my education and recent job experience make me the ideal candidate for the position.
Currently, I am an international student enrolled in Centennial College's International Business
Program of 3 years with my major in Business management. Gained hands-on experience as a
junior business assistant in Baabad Intl ltd based in Kenya. In addition, I'm recognized and highly
recommended by the company for possessing a strong passion in continuing business initiatives
and working with both junior and senior leaders to drive personal and professional
development.
As a junior business assistant and Certified customer service representative with 6 months of
experience. I am eager to join an innovative organization in the capacity of Customer support.
Most importantly I am very excited to deliver a support experience that delights customers and
meets the mission of providing best in class service to the customers; this way, fostering your
firm's vision.
My Job experience has given me the opportunity to work with a diverse team and meet
company goals in a timely manner. I know your company is looking to reach new customers and
continue to grow, and I have a track record of promoting this in the workplace. As you will
notice in my attached resume, I have earned some recognitions and a certificate award for
“Technical support” in customer service. I feel I can utilize these same skills to further your
businesses initiatives.
In closing, I am excited about the opportunity and feel can fully support the team as well as the
business and encourage the overall growth of the company. I look forward to hearing more about the position and appreciate your consideration
Experience
Baabad international ltd
May 2018 – Nov 2022
Nairobi - Kenya
Junior business assistant
Trained 5 new employees in customer service conflict resolution, and data entry practices
Assisted in developing an online marketing strategy for a new product line, resulting increase in revenue
Increased company revenue by managing company strategies and relationship with the company's clients
