Customer Service Specialist with 7 years of experience in customer support and IT services. Skilled in managing high volumes of customer inquiries, troubleshooting technical issues, and delivering exceptional service. Proficient in utilizing IT expertise to improve customer satisfaction and operational efficiency. Currently pursuing studies in Business Administration & Management and Cybersecurity, demonstrating a strong commitment to continuous learning. Dedicated to enhancing the customer experience and driving success for your company.
Education
Valdosta State University
May 2022 – May 2024
Business Management and Administration
Gulf Coast State college
May 2017 – May 2019
Associate's in Arts , Business Management and Administration