Mohamed Husaini

Motivated Finance and Customer Service Personal

Message

Intro

Colombo, Sri Lanka

Customer Service Executive (Section Coach) at HSBC

Studied Business Management at Northumpria University

Banking

Joined October 8, 2022

Skills

Languages

English

Fluent

About

Highly motivated finance and customer service professional with over 7 years of working experience including Gulf Experience (Qatar). Ability work under pressure and using own initiative. Strong understanding of finance and customer handling enhanced by studies where completed CIMA up to Management Level papers. Further, have completed BA (Hons) Leadership and Management (with 2 nd class upper) at Northumbria University UK also completed EDEXCEL HND in Business Management (with overall great of Merit)

Experience

HSBC

Feb 2017 – Present

Colombo Sri Lanka

Customer Service Executive (Section Coach)

 Make sure that illegal money not entering into the HSBC by conducting various checking on the sanction and high risk individuals, organizations, cities and countries.  Product customer data and sensitive data’s with extra care in a specific system.  Process online account opening, closing and maintenance as per the business area request.  Have experience in handling very challenging APAC- HK business area.  Experience in working in flexible shifts in line with business area time zone.  Perform any other task requested by the manager or business area supervisors.  Work well with team in terms data processing and other areas.

Education

Northumpria University

Jan 2010 – Dec 2012

BA (Hons) in Leadership and Management at Northmbria University UK (with Second upper class)., Business Management