Mohamed Sabri, content moderator, customer service representative

About

I'm a content moderator with 6 years and 3 months of experience. In addition to 2 years of experience as a customer service representative.

Simosabrimajorel@gmail.com

Experience

Majorel Casablanca

Aug 2016 – Present

Morocco, Casablanca

Content moderator

Iam currently working as a content moderator in Majorel casablanca.Responsible for analyzing and reviewing user profiles,videos,and text-based content and/or..online content,while gaining handson job experience.

Outsourcia

Jan 2014 – Jan 2016

Morocco, Casablanca

Customer service

Working as a customer service agent in Outsourcia (inbound and outbound calls) ,managing large amounts of incoming and outcoming calls regarding health insurance *Identify and and assess customers needs to achieve satisfaction *build sustainable relations of trust through open and interactive communication *provide accurate, valid and complete information by using the right methods /tools ,*hundle comlaints ,provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution.

Education

Kady Ayyad

Jan 2010 – Jan 2014

Bachelor degree , English linguistiques studies

Mohamed Sabri

content moderator, customer service representative

Skills

Languages