I’m a customer service specialist with 6 years of experience in various customer service positions and has a background in IT support.
Experience
Chewy
Jun 2021 – Apr 2023
Louisville, KY
Customer Service Representative
Engaged directly with chewy pharmacy customers to provide excellent customer service and support. Managed inbound and outbound calls as well as messages through online chat software. Researched and problem solved to fit the needs of every customer. Provided empathetic support so each customer left feeling heard, cared for, and satisfied that their issue was resolved.
