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Monique Green

I am a energetic customer service/ sales representative with 5+ years of experience resolving complex customer inquiries.

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Intro
Kingston, Jamaica
Studied Culinary Management at Boulevard baptist HSTC
linkedin.com/in/monique-green-80a3b5a3
Joined June 8, 2023

Skills

Languages

English
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Native or Bilingual
About
I am a detail-oriented, well-organized team player. I never miss deadlines, I’m a good communicator and I can juggle multiple tasks at once. In my performance reviews, my supervisor always notes that he appreciates my professionalism and enthusiasm for the job.
Experience
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Omex Financial
Feb 2023 – Jun 2023
Remote/ Online
Lead transfer agent
It's my responsibility to find potential clients via cold calling leads, to persuade them to refinance their property by utilizing their equity. Once interest is gained we will connect them with a specialist to complete the transaction.
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Conduent inc
Oct 2021 – Feb 2023
Work from home
Subject matter expert (SME)/ Mentor
Assist agents with customer related queries. Supervise team to ensure that KPI's are being met.
Education
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Boulevard baptist HSTC
Nov 2013 – Sep 2014
Associate Degree, Culinary Management