Analytical and results-driven Senior Business Analyst with 7+ years of experience leading cross-functional
initiatives, streamlining operations, and delivering data-driven insights that boost performance and client
satisfaction. Skilled in Agile, SDLC, and UAT testing, with proven success improving engagement by 20% and
cutting reporting inefficiencies by 30%. Technically fluent in Java, Python, HTML/CSS, SQL, AWS, VMware,
JIRA Cloud, Salesforce, Tableau, and Business Intelligence tools. Adept in network configuration, SSL, software
troubleshooting, and system environments (MacOS/Windows, SharePoint). Known for bridging the gap between
business needs and technical execution to drive measurable impact.
