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My Nguyen Thi Diem

Sale executive, business development, human resource

Tay Ninh, Vietnam
Studied CHRO (Chief Human Resources Officer) at PACE Institute of Management
Studied Business Administration at University of Economics Ho Chi Minh City
Human Resources
Joined June 11, 2024


My name is Diem My. I have over 2 years experience work like a Human resources Executive in the biggest sugar factory in Vietnam. I also have over 6 years experience work like a Customer Relationship Management in BIDV - one of the 4 biggest bank in Vietnam.
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Feb 2018 – May 2023
Customer Relationship Specialist
• Build-up and maintain network relationship with retail individual customers. • Ensure revenue growth and deliver excellent service • Manage sales activities and customer relationships in order to fulfill commercial objectives. • Deliver good service and consulting of consumer loan, credit card, deposit promotion, corporate products • Prepare credit application, credit proposal package and other related documents that will be accelerated to appropriate credit approval discretion holder for final decision. • Frequently visit and entertain clients to build up relations, update business development as well as identify new business opportunities from existing relationships. • Comply with bank's credit policies and standards, local laws and regulations regarding approval, reporting and documentation.
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Thanh Thanh Cong Group
Mar 2015 – Jan 2018
HR Executive
• Connect and Organise Career Fair in University: Ho Chi Minh City University of Agriculture and Forestry, Ho Chi Minh City University of Technology and Education, Ho Chi Minh City University of Technology. • Construct and implement Key performance indicators (KPIs), Job descriptions. • Construct Career paths, Succession plan (identifying and developing future leaders for the company). • In charge of company recruitment activities & other related activities • Check budget and receiving recruiting request of other departments. Then Take in charge of searching appropriate recruiting sources and posting job ad • Liaise with recruitment consultant/government agencies or recruitment website to select potential candidates for vacancies pipeline for recruitment and employer branding proposition at location • Work with head of the department to arrange the interview schedule, make the letter of interview invitation and join interview to choose the best suitable candidate for the company, • Build up candidates database to meet recruitment request • Make Offer letter, create account and welcome newcomers • Editor training program, prepare documents and conduct orientation for newcomers • Hold Company rules, policies to all Employees yearly • Take care of training projects, conduct test and report training result. • Find suitable training course matched with training needs, follow-up training status and report training
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PACE Institute of Management
Jan 2017 – Dec 2017
Certificate, CHRO (Chief Human Resources Officer)
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University of Economics Ho Chi Minh City
Sep 2011 – May 2015
Bachelor, Business Administration