Nangamso Mpati, Administrative Assistance

Department of Economic Development, Environmental Affairs and Tourism

Apr 2018 – May 2018

Aliwal North

Workplace Based Experience

1. Tourism Operations and Planning: * Develop and manage itineraries for clients. * Conduct market research on wholesale and retail tourism trends. * Stay updated on tourism legislation and its implications. * Evaluate tourism events for sustainability and identify improvement areas. 2. Client Services and Administration: * Provide excellent customer service through phone calls and email correspondence. * Ensure the health and safety of clients and colleagues by implementing relevant protocols. * Handle basic foreign exchange transactions and conversions. * Prepare meeting minutes and create informative PowerPoint presentations. 3. Staff Development: * Emphasize your role in fostering a learning environment for colleagues. * Highlight any training initiatives or programs you implemented. 4. South African and International Tourism: * Demonstrate your knowledge of both domestic and international tourism markets.

Nangamso Mpati

Administrative Assistance

Skills

Languages