Neo Malataliana, Customer care/ Sales/ Admin Clerk/ Data Entry

About

I have experience working as a Customer Representative, Sales Rep and office Administration in different industries. I love working with people, solving their problems and identifying their needs. I am a good team player. I work very well under pressure.

Experience

Econet Telecom Lesotho (Franchise)

Sep 2010 – Dec 2013

Mohales Hoek, Lesotho

Sales & Marketing, Customer Care, Cashier,

• Daily marketing of new and old products • Sales of products within premises and on field • Presentations to different company's staff • Cold calling potential clients, introducing our products • Attending to customers when they enter our stores • Explaining and demonstrating of old and new products to customers .Data entry in the customer data base system (Z-smart) • Took turns with my colleagues at the till using Z-smart and Ecorec billing Softwares. . In Leribe District my main duty was to train new staff, teaching them the billing system, products, rules and regulations as well as dress code

Golden Bee Properties

Jan 2006 – Dec 2008

Maseru, Lesotho

Sales Person

My roles were mainly Marketing, Sales and Office admin The following were my daily tasks -to do cold calling -Organized Property sales presentations with Government and Public Sector organizations. -Drafted deeds of sale with clients. -Negotiated loans with different banks for our customers to qualify for house loans. -Customer retention responsibilities. -Capturing customer data Construction tools data

Education

London Center of Marketing, under IBC College

Sep 2007 – Jul 2008

Post Graduate Diploma( dropped out), Sales and Marketing

Lesotho High school

Jan 1999 – Nov 2004

LGCSE, High School

Neo Malataliana

Customer care/ Sales/ Admin Clerk/ Data Entry

Languages