I am a hard-working and responsible individual with a passion for work; fond of creative and proactive roles in marketing, customer service, event management, research, etc. I am a customer care support associate with 2 years of experience and a marketing employee for 4 months.
Experience
British International Academy Corporation (Birmingham City University Vietnam)
Apr 2023 – Jul 2023
Ho Chi Minh City
Marketing Intern
Stay updated with the latest trends in order to fit students’ preferences;
Scheduled topics for posts every week on social platforms (Facebook, TikTok, Youtube);
Planning students’ trips
Script and conduct interviews (with teachers and students);
Write content and design/edit pics and videos for posts (Facebook);
Makeup videos about student enrollment and extracurricular activities.
Private House
Oct 2022 – Jan 2023
Ho Chi Minh City
English Tutor
Teaching English (grammar, communication) to students (5 - 20 years old);
Create daily communication topics for students to participate in;
Correct grammar errors and provide new vocabulary and grammar for students;
Engage students in playing games to help them comfortable with English and remember lessons faster.
Soleado.Bikini
Apr 2020 – Jul 2022
online
Customer Support Associate
Support customers through line chat (Instagram), respond to customers' inquiries, and give suggestions and solutions for arising problems.
Package and place orders;
Make and edit videos posted on Instagram.