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Nomvuyo Mzamo

Am a IT professional who loves taking customers through new products

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Johannesburg, South Africa
Airlines/Aviation
Joined November 7, 2023

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About
I love working with new technology, working in a team and getting the best out of each team members. Am result driven who loves looking for new opportunities and improve customer journey.
Experience
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Norton Rose Fulbright South Africa
Jun 2019 – Aug 2023
Sandton
IT Customer Services Manager
Managing a team of 13 Service desk Agents . That provides 1st line support , attending client escalation on time . Responsible for Major incident until issue has been resolved . Responsible for team KPI ‘s.