My name is Odain Cameron and this is just a summary of who I am.
I'm a highly motivated, organized, and customer-oriented professional with over 5 years of experience as a Quality Analyst and 1 year as Quality Supervisor.
I am a certified Six Sigma Green Belt with a proven track record of leading teams to exceed customer and client quality expectations, improving process efficiencies and reducing rework.
I have a great ability to build relationships with all stakeholders and am adept at leading by example.
I am a detail-oriented leader who thrives on working in a fast-paced environment.
I possess excellent problem-solving and communication skills, and understand the importance of setting and meeting deadlines.
I am also a strong believer in continuous improvement and am always looking for ways to improve the customer experience through Quality and customer service
I am confident that I can bring my experience and skills to ensure that your customer service policies and procedures are at their best.
Experience
Sagility
Sep 2022 – Jan 2023
Jamaica
Temp Quality Analyst
Audit and evaluate Agents. develop and maintain quality assurances systems
