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Olajumoke Babalola

Executive assistant

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Intro
Lagos, Nigeria
Customer service specialist at Vougera Limited
Studied Accounting at Lead City University
Machinery
Joined January 6, 2025

Skills

Languages

English
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Native or Bilingual
Yoruba
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Fluent
About
I am a Customer Support specialist with 3 years experience, I am looking for new challenges and opportunities that align with my career goals, I pay strong attention to details, I am optimistic and confident and I am also fun to work with.
Experience
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Vougera Limited
Mar 2022 – Present
Remote
Customer service specialist
Take customer calls and provide accurate, satisfactory answers to their queries and concerns • De-escalate situations involving dissatisfied customers, offering patient assistance and support • Call clients and customers to inform them about the company’s new products, services and policies • Guide callers through troubleshooting, navigating the company site or using the products or services • Collaborate with other call center professionals to improve customer service • Provide customers with needed information and support • Utilize computer technology to handle a high volume of calls • Send and reply emails and messages.
Education
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Lead City University
Sep 2007 – Jul 2011
BSc, Accounting