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olha parolia

Lviv, Ukraine
1
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English
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Member since September 28, 2020
About
Well-organized, flexible, reliable.
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Experience
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Geeksforless
Jul 2018 – Dec 2019
Lviv
NOC agent
Tasks: - Nagios alerts monitoring and handling issues using - Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate teams. - Communication with service owners (Web, Mail, Windows,DB, Routing, etc) / Work with admin teams to find root causes and resolutions. - Develop and conduct network training for employees. - Working knowledge of TCP/IP, HTTP/HTTPS and internet protocols. - Executes documented actions in a technical area. - Technical support.