Oliwia Pruchnik

Message

Intro

Burton-on-Trent, United Kingdom

Bartender at Mowgli Street Food

Studied Criminology with Psychology at De Montfort Univertisy

Joined May 24, 2024

Skills

Languages

Polish

Native or Bilingual

English

Fluent

German

Basic

About

I am Oliwia Pruchnik, a highly motivated and compassionate Criminology with Psychology graduate with a strong foundation in social justice, community support, and interpersonal communication. My academic background from De Montfort University, combined with practical experience, has honed my skills in analysis, cultural competence, and advocacy for vulnerable populations. In my current role as a Senior Bartender at Mowgli Street Food, I have excelled in delivering exceptional customer service, handling customer feedback professionally, and ensuring efficient bar operations. Additionally, I have provided training and mentorship to new hires, which has improved team performance and customer service standards. My volunteer work with Leicester City of Sanctuary has further enriched my experience, allowing me to engage in community integration programs, assist in language classes, and work with diverse groups to promote inclusion. I am passionate about working in the criminal justice or social services fields, where I can leverage my academic knowledge and hands-on experience to make a positive impact on society. My strong organisational and time-management skills, exceptional communication abilities, and capacity to work both independently and as part of a team make me a valuable asset in any professional setting. I am detail-oriented and adept at handling multiple tasks simultaneously, with proficiency in English and Polish.

Experience

Mowgli Street Food

Sep 2021 – Present

Leicester

Bartender

Delivered exceptional customer service by creating a welcoming and enjoyable atmosphere. Handled customer complaints and feedback with professionalism, enhancing overall guest satisfaction. Provided training and mentorship to new hires, improving team performance and customer service standards.

Education

De Montfort Univertisy

Oct 2021 – May 2024

BA (Hons), Criminology with Psychology