"Hi there! I'm Oluwakemi , a dedicated and experienced live chat and customer service agent with a strong background in telecollections. Over the past two years, I've honed my skills in:
- Effective communication and conflict resolution
- Efficient problem-solving and issue resolution
- Building rapport with customers to ensure satisfaction and loyalty
- Meeting and exceeding performance targets and goals
- Utilizing technology to streamline processes and enhance customer experience
I'm passionate about providing top-notch support and ensuring customers feel heard and valued. I'm excited to bring my expertise to a new role and continue growing as a customer service professional."
