Oluwatobi Bellos, Customer Care personnel, Billing Officer and Order Management Specialist

About

I am a Client Management Specialist with over 5 years of experience

Experience

Redeemer's University

Sep 2019 – Present

Ede, Nigeria

Billing Officer 1

Pioneered and systemized the billing unit Developed billing processes of staff, students and HMO Increased the internal generated revenue of the Health Centre by over 200% through effective tracking of bills and payments Managed over 3000 client case files

OVH Energy Marketing Limited

Aug 2015 – Oct 2017

Lagos, Nigeria

Order Management Officer

Improved customer experience through prompt raising and fulfilment of client orders Periodically inspected fuel stations to ensure compliance with company standards Analyzed sales target realization and monitored the effective running of retail stations through accurate forecasting and stock taking Prepared weekly activity reports of over 100 retail stations Created and presented daily order status and situation report of stations Received dealers’ calls and solved order issues

Education

University of Lagos

May 2014 – Dec 2015

Masters of Science, Industrial Relations and Personnel Management

Bowen University

Oct 2007 – Apr 2011

Bachelor of Science, Economics

Oluwatobi Bellos

Customer Care personnel, Billing Officer and Order Management Specialist

Skills

Languages