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Oluwatobi Bellos

Customer Care personnel, Billing Officer and Order Management Specialist

Billing Officer 1 at Redeemer's University
Studied Industrial Relations and Personnel Management at University of Lagos
Studied Economics at Bowen University
Consumer Services
Joined July 25, 2023



I am a Client Management Specialist with over 5 years of experience
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Redeemer's University
Sep 2019 – Present
Ede, Nigeria
Billing Officer 1
Pioneered and systemized the billing unit Developed billing processes of staff, students and HMO Increased the internal generated revenue of the Health Centre by over 200% through effective tracking of bills and payments Managed over 3000 client case files
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OVH Energy Marketing Limited
Aug 2015 – Oct 2017
Lagos, Nigeria
Order Management Officer
Improved customer experience through prompt raising and fulfilment of client orders Periodically inspected fuel stations to ensure compliance with company standards Analyzed sales target realization and monitored the effective running of retail stations through accurate forecasting and stock taking Prepared weekly activity reports of over 100 retail stations Created and presented daily order status and situation report of stations Received dealers’ calls and solved order issues
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University of Lagos
May 2014 – Dec 2015
Masters of Science, Industrial Relations and Personnel Management
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Bowen University
Oct 2007 – Apr 2011
Bachelor of Science, Economics