Pablo Urrutia

Customer Support/Service Representative, Data Management, Marketing and Sales

Message

Intro

Montevideo, Uruguay

Studied Marketing, Sales at ORT Uruguay University

Studied Tourism, Management at ORT Uruguay University

Joined April 11, 2022

Skills

Languages

Spanish

Native or Bilingual

English

Fluent

About

Dear Recruiter, Hereby I present my complete resume, for you to consider it in any job opening that fits my profile and, of course, your interests. I am passionate about marketing/sales with more than 5 years of work experience, and I’m also devoted to delivering the best customer support with over 10 years of CS experience. I am also a little bit of a 'jack of all trades" as I have many skills that I can bring to the table. I am a Marketing Analyst and Tourism Management Technician who graduated from ORT Uruguay University, and I'm convinced that my academic training and work experience in the areas of sales, marketing, Forex, customer service, technical support, data entry and management can benefit your company. I would appreciate the opportunity to have a personal interview in order to expand this information. Best regards, --- Pablo Urrutia Cell Phone/Whatsapp: +59899702235 E-mail:

pablo@padimar.com.uy

LinkedIn:

https://www.linkedin.com/in/pablo-urrutia-uy/?locale=en_US

Montevideo – Uruguay

Experience

Uscreen

Jan 2020 – Oct 2021

Migration Specialist (100% remote)

I worked as a Migration Specialist (100% remote) in the video monetization platform company "Uscreen", in which I was basically in charge of providing support for the migration of video content and subscribers from other platforms.

Cabify

Feb 2019 – Oct 2019

Driver Acquisition Supervisor (temporary job)

I worked as a Driver Acquisition Supervisor in the private transportation app for cellphones ¨Cabify¨. In this position I had up to 7 sales executives in charge.

Innova Hogar

Apr 2013 – Sep 2018

Marketing & Sales Manager

From 2013 until September 2018 I worked as sales and marketing manager at Innova Hogar, a family company that used to sell prefabricated houses located in the city of Nueva Helvecia - Colonia - Uruguay.

Tata Consultancy Services

Feb 2011 – Jul 2012

Line Tech

I worked as a Line Technician in Tata Consultancy Services since December of 2011 until July of 2012. This outsourced position involved the delivery of technical support services of electronic devices (through telephone and e-mails) for the “Target Stores” supermarket chain located in the USA.

Capital Conservator Group

Aug 2009 – Oct 2010

Bilingual Customer Service Representative

I worked as a Customer Service Representative in Capital Conservator, which was a financial company that offered private banking accounts. In this position I used to bring assistance to different clients worldwide in English and Spanish through different ways of contact such as phone calls, live chat, internal messaging system, Skype and e-mails.

Sabre Holdings

Jun 2008 – Jul 2009

Associate Helpdesk

I worked as an Associate Helpdesk Advanced Support Specialist from June 2008 until July 2009. In this second level support position I became an expert in hotel, car and insurance related topics.

Sabre Holdings

Feb 2007 – Jun 2008

Software Support Helpdesk

I worked as a Software Support Helpdesk to travel agencies for more than a year until I was promoted to the advanced support position mentioned above. In this job I served the markets of USA, Canada and Latin America.

Education

ORT Uruguay University

Mar 2011 – Nov 2013

Marketing Analyst, Marketing, Sales

ORT Uruguay University

Mar 2004 – Nov 2006

Tourism Management Technician, Tourism, Management