Pamela Mudd

Message

Intro

Springfield, United States

Postal Support Employee at United States Postal Service

Studied at Bluegrass Community and Technical College

Joined January 16, 2025

Skills

About

What makes me tick is a deep creative drive to help others, be of service and provide solutions to those looking for customer assistance. As a compassionate and empathic communicator, I listen attentively to my client's needs and desires and then activate the proper channel(s) to assist them. I carry myself with dignity and professionally I offer a combination of reliability, professionalism and creative curiosity. After many years as a key holding Post Office manager, I'm looking to take my first person customer service experiences to the next level by taking the next step in providing caller care and service in a more advanced call center environment.

Experience

United States Postal Service

Nov 2019 – Present

Springfield, KY

Postal Support Employee

Provide customer service support by greeting customers and helping them choose the best option in product selection, kept adequate inventory of stamps and other retail products, issued and cashed domestic and foreign money orders; all while using a computerized system. Maintain appearance of lobby with detail to sales floor inventory. Distributes a primary scheme of incoming mail based on a knowledge of the distribution scheme.

Education

Bluegrass Community and Technical College

Aug 2019 – Aug 2021

Associate's of Arts