 Export EDI data to FACTOR – CITIBANK- for approval of all orders set up in the system ready to
ship
ï‚· Review all unapproved orders from FACTOR, contact the customer to verify funds. After funds are
verified, orders are entered manually and shipped
ï‚· Work with the shipping department and Sales in releasing orders on credit hold
ï‚· Send Proforma Invoices to Prepaid customers, follow up on payment, and collect payment
ï‚· Charge all credit card payments for the Proforma Invoices in bank portal
ï‚· Create the deposits and process the cash applications in RED HORSE to ensure cash receipts are
processed timely and accurately
 Download remittances from customer’s portals and apply to open invoices
 Download claims from customer’s portals, research, and validate with approval
ï‚· Provide FACTORED and NON FACTORED customers with monthly statements upon request for
payment and reconciliation purposes
ï‚· Establish credit for new customers and monitor credit activity for existing customers
ï‚· Work with and assist the FACTOR to collect funds from International and Domestic customers on
all invoices in the range of current to over 90 days past due
ï‚· Provide CFO with Weekly, and Monthly AR Aging for FACTORED and NON FACTORED
Accounts
ï‚· Provide CFO with Chargeback month end reports for all accounts
ï‚· Identify, research, and resolve deductions taken on remittances such as short shipments, cost
differences, violations, freight, advertising, coop, and new store allowances
ï‚· Work with Sales to make sure all agreements regarding co-op agreements, new store allowances,
advertising deals, and price variances that customers deduct are valid
ï‚· Audit all deductions and collect or credit accordingly
ï‚· Post and process authorized credits
ï‚· Respond to all customer inquiries regarding their accounts on all aspects