Paulito Leonardo, To actively contribute to the growth of a Firm, Where I can share my knowledge and skills in IT fields & be able to help to the Company.

About

Extensive experience as system administrator for Unix/Linux, Windows Server, VMware ESXi, XenServer, Proxmox, AWS, GCP, Azure, Asterisk, Vicidial, GoAutoDial, Elastix, Datadog, ITSM, FreePBX, WHM/Cpanel, VoIP, IPTables, MySQL, Cloud Hosting, Asterisk, Veeam Backup & Replication.

Experience

Pogozone

Dec 2021 – Sep 2022

USA

Linux system administrator

• Handled Cloud servers via GCP, Azure, Alibaba, and AWS. • Resolved WHM/cPanel issues via email and ticketing systems. • Handled Jira and Jama applications as support via ticketing systems • Handled ITIL processes and associated ITSM, Monitoring, Datadog, and service portals for Incident • Handled installation for an upgrade on VMware ESXi, and Linux. • Handled customer's technical issues and communicate with them via email, phone, and ticketing system • Handled Installation, configuration, maintenance, and solving errors for applications including, WordPress, Wiki’s, CRM, WHM/cPanel, Netmas, and Radius. • Certified cPanel/WHM Professional Since March 2021, Transcript no. ba40-58b5-2870-bf94.

accenture

Apr 2017 – Dec 2021

Cebu City, Philippines

Application and Cloud Analyst(Linux)

• Implement Linux OS user account registration, deletion, and modification. • Handled Rhel, SUSE, Hp-UX, Solaris, Ubuntu, and AIX issues as L2 support. • Handled Windows server issues as L2 support. • Handled Cloud hosting servers on VMware ESXi, AWS, GCP, and Azure. • Handled monitoring applications for Zabbix, Splunk, Subversion, and Web Logic. • Handled web applications for Apache, Nginx, Php, httpd, Perl, Oracle, and Java. • Handled Linux services for crontab, and bash scripting. • Handled updates and patching yum, rpm and repositories, • Prepare and create procedure manuals for major and minor tasks or activities upon client request. • Coordinate with the Vendor for any hardware and OS-related problems on the server. • Microsoft Certified Azure Fundamentals dated September 29, 2020.

Easy Pitch

Jun 2015 – Mar 2017

United States of America

System Administrator

• Maintenance on a hosting platform for WHM/cPanel and CWS. • Handled Rhel, SUSE, Hp-UX, Solaris, Ubuntu, and AIX issues as L2 support. • Vicidial systems, Avatar setup, and support, Apache, PHP, MySQL, AWS, Virtual Box. • Install, set up, and configure VMware ESXi, XenServer, Proxmox, VitgerCRM, and Vicidial systems. • Install, set up, configure, and update, an Asterisk and check the daily backup on servers. • Maintaining Iptables, and Network Connectivity for a DDOS attack. • Support and fix the agent for IT-related issues on workstations. • Experience in Installation and configuring MySQL Servers.

Greenwire Outsourcing

Aug 2014 – May 2015

Cebu City

System Administrator

• Maintenance of the following Servers: Linux Call Center System Server on Cloud Server. • Updates and Backup of Ubuntu server, and Centos server. • Technical Support on Agents for IT-related issues on workstations. • Maintenance of the following Servers: Email server, HRIS, Production System, and Remote Server. • Updates and Backup of Windows Server, Ubuntu server, and Centos server. • Maintaining production system, database testing, and backup. • Maintenance of Iptables for a DDOS attack. • Maintaining Network Connectivity and printer sharing.

Sacred Heart Hospital

Dec 2012 – Aug 2014

Cebu City

System & Software Administrator

• Installation, maintenance, and support of Hospital Information System. • Updates, tests, and backup Databases. • Maintain and install Windows Server and SQL server. • Maintaining Hospital Servers Unit, database, and application backup. • Installation and testing of new Software for development. • Installation and configuration of Network for Routers, Cisco, Linksys, Vyatta and Untangle. • Installation and configuration of Virtual Machine Server. • Technically support Major Workstation Hardware/Software problems. • Restrictions of internet connectivity and monitoring. • Installation and maintenance for IPPBX systems.

Nextix Systems Inc

Oct 2011 – Nov 2012

Cebu City

System Engineer

• Maintaining and installing Servers for the Call Center System with the following systems, Centos, Ubuntu Asterisk, Vicidial, Elastix, Go AutoDial, PBXonflash, VMware, and other telephony technology. • Database, Web, and Application Server maintenance, installation, and backup. • Installing and configuring Asterisk, PHP, MySQL, Perl, Linux shell scripting, • Setup and configure Firewall, Video conference, Cisco Router, and Switch management. • Installation and configuration of Routers like Cisco, Linksys, Vyatta and Untangle. • Setup of VMWARE Virtual Machine configuration and installation. • Maintaining Network peripherals, connectivity, Antivirus, and Workstation. • Technical Monitor and support Call Center System client.

Lexmark International (Phil’s.) Inc.

Jun 2004 – Oct 2011

Cebu City

Manufacturing Technician

• Maintaining Production equipment. • Participate in team efforts of producing quality products on time at the lowest possible cost and in the continuous development program to enhance our operations. • Operate and run the following machines: Laser Ablation, Washer, Auto inspection, Dicing, Tab bonder, and Electrical Testing machine. • Calibrate machine and basic troubleshooting • Conducting TPM of the machine • Learn six sigma training. • Maintaining productivity, yield, and quality. • Troubleshoots DSLAM Package. • Troubleshoots ATUR connection. • Conduct Electrical Testing. • Conduct PWB repair. And PWB soldering.

Education

College of Technological Science

Jun 2000 – Mar 2004

Computer Engineer, System Administrator

Paulito Leonardo

To actively contribute to the growth of a Firm, Where I can share my knowledge and skills in IT fields & be able to help to the Company.

Skills