Flexible and experienced in team working with excellent management and communication skills. Able to handle multiple tasks on a daily basis and always enthusiastic to learn new challenges.
Also friendly as dogs! 😁🐶
Experience
SGS (Thailand) Limited
Jun 2019 – Jul 2021
Bangkok, Thailand
Customer Service Officer
- Handled customers' inquiries on a daily basis via different channels (e.g. incoming calls, e-mail, website, etc.)
- Main focused on Key Account customers in Thailand and all Myanmar customers which required to communicated in 100% English
- Prepared quotation for customers and other documents related to sales activities as requested
- Maintained existing clients and outbound calling (cold calling, up-selling) for new prospects
- Coordinated with internal departments especially Sales, Marketing, Operation, etc. to get the work done perfectly.
