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PRASHANTH KUMAR

1. Completed Salesforce Administrator & Platform Developer 1 certification exam. 2. Looking for Salesforce Admin/Developer Jobs.

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Intro
Mangalur, India
Software Support Person at Automation Info Solutions Private Ltd Mangalue
Studied Commerce at Mangalore University
Information Technology & Services
Joined June 7, 2023

Skills

Languages

English
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Advanced
About
Currently I’m working as Technical Support Person in Banking Software Company from the past 17+ years.
Experience
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Automation Info Solutions Private Ltd Mangalue
Apr 2005 – Present
Mangalue, INDIA
Software Support Person
 Demonstration, explanation, and SRS note-down of the software.  SQL query and Crystal report design.  Conducting training program for clients.  Analyzing client needs/Issues and providing appropriate solutions using FIFO process.  Quick fixes for updates, adjustments and new customer features.  Compliance with applicable standards, policies and regulatory guidelines to promote a safe work environment.
Education
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Mangalore University
Jun 2001 – May 2004
Bachelor of commerce, Commerce