Prince Obilor, Human Resource Manager || Customer Service Representative || Software Engineering Student

About

Prince is a software engineering student with a diverse background in human resource management and customer service, totaling over three years of cumulative experience. He has developed a wide range of skills through his experiences, including interpersonal communication, talent development, Microsoft Office proficiency, customer service expertise, business presentation and deal closure abilities, teamwork aptitude, adaptation skills, graphic design proficiency, and follow-up sales activity expertise. These skills make Prince a well-rounded individual with a strong foundation for success in various fields.

Experience

Alpha Wealths

Jun 2022 – Jan 2023

Abuja

Human Resource Manager

Supervising and overseeing employees and general daily activities to ensure smooth running of the organisation. Examine employee issues and conflicts and brings them to resolution. Recruitment and employee screening. Organising professional trainings for employees. Create and implement policies. Performance evaluation; ensure that performance is always on track to meet company standards. Workplace Safety; developing and supporting safety training and maintaining federally mandated logs if injuries or fatalities happen at work.

Alpha Wealths

Sep 2022 – Dec 2022

Abuja

Sales Representative - Volunteer

Present, promote and sell products/services by building & showing value of the products/services to existing and prospective customers. Generating leads; organically and online. Reach out to customer leads through cold and warm calling. Preparing weekly and monthly reports. Answering client questions about credit terms, products, prices, and availability. Follow up(handling objections) on prospects and existing clients. Business and product presentation. Closure of sales with clients. Maintaining positive business relationships to ensure future sales. Continuously improve through feedback

Beautiful Mind Schools

Mar 2021 – May 2022

Benue

Human Resource Assistant - Volunteer

Employee relations; maintain a safe and healthy working environment for all employees, resolving any issues or disputes among employees. Performance evaluation; ensure that performance is always on track to meet company standards. Recruitment and employee screening. Performing periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations. Workplace Safety; developing and supporting safety training and maintaining federally mandated logs if injuries or fatalities happen at work. Assisting the Human Resource Manager.

Master Information Technology

Dec 2020 – Feb 2021

Lagos

Procurement Manager

Discover profitable suppliers and initiate business and organization partnerships. Negotiate with external vendors to secure advantageous terms. Approving purchase orders and organizing and confirming delivery of goods and services. Collaborate with key persons to ensure clarity of the specifications and expectations of the company. Controlling the procurement budget and promoting a culture of long-term saving on procurement costs. Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods. Preparing procurement reports.

Master Information Technology

Jan 2020 – Nov 2020

Lagos

Customer Service Representative

Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Keeping records of customer interactions, transactions, comments, and complaints. Maintaining a positive, empathetic, and professional attitude toward customers at all times while communicating and coordinating with colleagues as necessary.

ABC Transport Company PLC

Aug 2016 – Dec 2016

Imo

Human Resource Intern

Updating company databases by inputting new employee contact information and employment details. Screening potential employees' resumes and application forms to identify suitable candidates to fill company job vacancies. Assisting in the planning of company events. Responding to staff inquiries regarding HR policies, employee benefits, and other HR-related matters.

Education

ALX Africa

Jan 2023 – Present

Software Engineering

Federal University of Technology Owerri

Oct 2014 – Nov 2019

B.Tech, Transport and Logistics Management Technology

Prince Obilor

Human Resource Manager || Customer Service Representative || Software Engineering Student

Skills

Languages