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Rahma Dahir

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About
I am a business finance graduate with strong customer service experience gained through roles such as a call centre agent and sales executive at Platinum Credit Limited, where I handled client inquiries and built positive relationships. I’ve also worked in fast-paced environments like Sizzlers Grill and Bomalink Concept, developing excellent communication, problem-solving, and multitasking skills. My finance background and current role as a benefit verifier at ADEC Kenya have strengthened my attention to detail and professionalism, making me well-equipped to deliver quality customer support.
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ADEC KENYA
Jan 2025 – Present
Kenya
Benefit Verifier
My role is to verify insurance eligibility status and coverage either online or through call