can interact with a wide range of customers. I can maintain customer relationships. I am able to work independently. I can manage time efficiently. I yearn to learn more about computers, communications systems, and technology. I am able to listen patiently to each client’s concerns, and calmly help solve the problem. Problem-solving is what the good tech support excels in. I carefully listen to the user’s concerns, figure out exactly what the problem is, and come up with a plan for resolving the issue.
Experience
YourMembership Ltd Inc.
Oct 2021 – May 2022
Cebu City, Philippines
Family Support Associate
Amazon Operations Services Inc.
Sep 2019 – Sep 2021
Cebu City, Philippines
Technical Support Associate
Author's Solutions Philippine Incorporated
May 2019 – Aug 2019
Cebu City, Philippines
Publishing Consultant
Concentrix Philippines Inc
Dec 2015 – Apr 2019
Cebu City, Philippines
Technical Support Associate II
Qualfon Philippines
May 2015 – Nov 2015
Cebu City, Philippines
Technical Support Representative
Education
University of San Jose Recoletos
Jun 2011 – Apr 2015
Bachelor of Science in Business Administration, Commerce