Rayhan Rahman, Recruiter | Talent Hunter | People Management | Payroll Expert | Excel Expert

About

Bringing forth several years of industry experience and expertise in talent sourcing, screening, interviewing, and placing Knowledgeable about employment law and effective organizational planning. Experienced and self-motivated human resources professional with more than two years of experience in administering policies and procedures in the HR Department of a fast-moving technology and manufacturing company. Adept at implementing programs and changes that enhance the company's position and lead to success. Bringing forth a proven track record of successfully managing human resource efforts and serving as a crucial pillar of support for HR teams and all employees

Experience

Karnaphuli Group

Jan 2022 – Present

HR Bhaban, 26/1, Kakrail, Dhaka 1000, Bangladesh

Executive - HRD

1. Recruitment: Developing and implementing recruitment strategies to attract and retain the right talent. 2. Employee Relations: Providing support and guidance to employees, addressing their concerns, resolving conflicts, and ensuring a positive work environment. 3. Training and Development: Designing and implementing employee training and development programs to enhance employee skills and knowledge. 4. Benefits and Compensation: Managing employee compensation, benefits, and other perks. 5. Compliance: Ensuring that the company is in compliance with all applicable laws and regulations related to employment. 6. Policy Development and Implementation: Developing and implementing HR policies and procedures those are in line with the company`s goals and objectives. 7. HR Analytics: Using HR analytics to identify trends and patterns in employee data. 8. Performance Management: Developing and implementing performance management systems to evaluate and improve employee performance. 9. Employee Engagement: Developing and implementing programs to improve employee engagement, motivation, and job satisfaction. 10. Succession Planning: Identifying and developing employees with the potential to fill key leadership positions within the organization. 11. Diversity and Inclusion: Promoting diversity and inclusion within the organization. 12. HR Information Systems: Managing and maintaining the company`s HR information systems. 13. Legal Compliance: Ensuring that the company is in compliance with all legal and regulatory requirements related to employment. 14. Collaborating with Management: Working with senior management to align HR strategies with the company`s vision. 15. Handling Employee Grievances: Investigating complaints, mediating disputes, and ensuring that employees are treated fairly. 16. Talent Management: Managing the talent pipeline within the organization.

Minister Hi-Tech Park Ltd.

Nov 2020 – Dec 2021

House 47, Road 35 A, Dhaka 1212

Executive - HR & Admin

1. Showroom Staffing: Plan and implement staffing strategies for almost 200 showrooms to ensure adequate coverage and efficient operations. 2. Recruitment and Onboarding: Develop and implement recruitment strategies to attract and retain the right talent for the organization. Onboard new employees and provide orientation training. 3. Employee Relations: Provide support and guidance to employees, address their concerns, resolve conflicts, and ensure a positive work environment across all showrooms. 4. Performance Management: Develop and implement performance management systems to evaluate and improve employee performance. Ensure that performance reviews are conducted regularly and timely. 5. Benefits and Compensation: Manage employee compensation, benefits, and other perks in line with the company`s policies and budget. Ensure that showroom employees are paid according to their roles and responsibilities. 6. Compliance: Ensure that the company is in compliance with all applicable laws and regulations related to employment, safety, and environmental protection across all showrooms. 7. HR Information Systems: Manage and maintain the company`s HR information systems to ensure that employee data is accurate and up-to-date for all showrooms. 8. Succession Planning: Identify and develop employees with the potential to fill key leadership positions within the organization, especially for showroom managers and other leadership roles. 9. Employee Engagement: Develop and implement programs to improve employee engagement, motivation, and job satisfaction across all 200 showrooms. 10. Budgeting: Manage the HR department`s budget for all showrooms, including salary, benefits, and training expenses. 11. Organizing Employee Events: Organize employee events to promote engagement and morale across all 200 showrooms and 600 employees.

Call n Earn

Jul 2019 – Jun 2020

21 B, Dhanmondi 27, Dhaka 1209

Operation Manager

01. Develop and implement strategies to improve operational efficiency, productivity, and the quality of services provided by the call center. 02. Continuously evaluate and improve call center processes to optimize service delivery, reduce costs, and enhance customer satisfaction. 03. Lead and manage a team of supervisors, team leaders, and customer service representatives. 04. Design and implement training programs to improve the skills and knowledge of the team. 05. Ensure that customer satisfaction is maintained at the highest level. 06. Manage the budget for the call center, including cost management and forecasting. 07. Develop and implement performance management programs to measure and improve employee performance. 08. Implement quality assurance programs to monitor and evaluate the quality of service delivery. 09. Ensure that the call center is compliant with all regulatory and statutory requirements. 10. Generate reports and analyze data to identify trends and opportunities for improvement. 11. Foster a culture of open communication within the call center. 12. Respond promptly and effectively to crisis situations. 13. Manage vendor relationships to ensure that service levels and quality standards are met or exceeded. 14. Collaborate with senior management to develop and implement strategic plans for the call center.

ISO Tech Electrification Company Limited

Dec 2018 – Jul 2019

House #57, Road#04, Banani, Dhaka1213

Senior Executive HR & Admin and Accounts

01. Recruitment and Staffing: Develop and implement recruitment strategies to attract and retain talented employees. Conduct interviews, assess candidates, and make hiring decisions. 02. Onboarding: Develop and implement an onboarding program for new employees. Ensure that new hires receive the necessary training and orientation to perform their job duties. 03. Employee Relations: Foster positive employee relations by implementing effective communication channels, conflict resolution mechanisms, and performance management systems. 04. Benefits Administration: Administer employee benefits programs, including health insurance, retirement plans, and paid time off. Ensure compliance with regulatory requirements and company policies. 05. Payroll Processing: Process payroll for all employees, including salary and bonus payments. Ensure accuracy and compliance with relevant laws and regulations. 06. Performance Management: Develop and implement performance management systems to monitor and evaluate employee performance. Conduct performance evaluations and provide feedback to employees. 07. Training and Development: Develop and implement training programs to enhance employee skills and knowledge. Provide ongoing training and support to employees to ensure their success in their roles. 08. Employee Engagement: Develop and implement programs to promote employee engagement, such as team building activities, recognition programs, and employee surveys. 09. Record-Keeping: Maintain accurate and up-to-date records of employee information, including personal data, job descriptions, performance evaluations, and disciplinary actions. 10. Vendor Management: Manage relationships with vendors, including HR service providers, payroll providers, and benefits administrators. Ensure that vendor services meet the needs of the organization and are delivered on time and within budget.

VFS Global Bangladesh Private Ltd [USA & Italy Embassy]

Sep 2017 – Dec 2018

Delta Life Tower (4th Floor), Plot 37, Road 90, North Avenue, Gulshan 2, Dhaka- 1212.

Operations Officer

01) Visa submission via Drop Box and 221g, 02) Reporting everything from time to time 03) Locational documents transfer maintains 04) Face to face customer service and embassy interviews maintain day by day 05) Data entry Operator, File Back Search & Delivery 06) Complete Form Filling 07) Application submission

Education

Independent University, Bangladesh

May 2022 – Present

Executive Masters of Business Administration, Human Resource Management

Independent University, Bangladesh

Jan 2013 – Dec 2017

Bachelor of Business Administration, Finance

Rayhan Rahman

Recruiter | Talent Hunter | People Management | Payroll Expert | Excel Expert

Skills

Languages