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Rea Jane Tenasas

Quality Assurance Specialist, Customer Service Representative

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Intro
Iloilo City, Philippines
Studied Nursing Program at University of Iloilo
Consumer Services
Joined October 9, 2022

Skills

About
I started working in the BPO Industry in 2010. I have worked with sales, customer service, and telecommunications company. Working in the industry had given me enough knowledge, skills, and experience. I am good in both oral and written English communication skills.I am open to learn new things that will surely make me a better person and an employee.
Experience
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Kilo Health
Jan 2020 – Sep 2022
Online
Email Support
As an email support for this health and wellness company, we reply to customer's emails about their subscription, mobile apps, basic troubleshooting, and answer live chats as well.
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iQor Philippines
Dec 2019 – Jan 2020
Iloilo City
Customer Service Representative-Tech
I take calls from customers about their mobile phone subscriptions and basic mobile phone troubleshooting.
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iXL Solutions Philippines
Nov 2013 – Apr 2015
Iloilo City
Customer Service Representative
As a customer service, I take orders from the customer and assist with concerns about existing orders.
Education
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University of Iloilo
Jun 2008 – Apr 2010
Bachelor of Science in Nursing- Undergraduate, Nursing Program