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Richard Oluwaseun Shittu

Sales and Marketing

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Intro
Dubai, United Arab Emirates
Sales Team Leader at FX Globe Marketing Management, Dubai
Marketing & Advertising
Joined April 21, 2025

Skills

Languages

English
-
Fluent
About
I am a results-driven sales and customer service professional with over four years of experience working in dynamic, fast-paced environments across Dubai. I specialize in building client relationships, driving sales growth, and delivering exceptional customer experiences. My background includes roles in technical sales, telesales, marketing, and customer support—where I’ve consistently met and exceeded targets. With strong communication skills, attention to detail, and a passion for solving problems, I’m committed to contributing value in every role I take on. I’m now seeking new opportunities to apply my skills in a forward-thinking company where I can grow and make a meaningful impact.
Experience
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FX Globe Marketing Management, Dubai
Jan 2024 – Present
Dubai, UAE
Sales Team Leader
Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Direct prospects to the field sales team when needed. Enter and update customer information in the database. Take and process orders in an accurate manner. Handle grievances to preserve the company’s reputation. Go the “extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information.
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Simba Commercial Brokerage LLC Dubai, UAE
Jan 2022 – Jan 2024
Dubai, UAE
Sales and Marketing Agent
Creating new leads. Follow up with customers. Prepare quotations and proposals. Develops and expands a portfolio of corporate clients by networking and marketing. Prepares sales visits and presentations to pitch products, services, and combination packages to clients. Demonstrates and highlights product benefits. Provides technical advice after sales. Establishes sales goals and implements a plan to meet those goals. Tracks progress toward goals and documents sales performance. Becomes fluent in all products and services offered. Answers questions, describes benefits, and discusses pros and cons of various competing products or services. Gains familiarity with the Stocks and crypto industry, and stays updated on trends.
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EFS Management, Expo 2020 Project, Dubai
Jan 2020 – Jan 2022
Dubai, UAE
Customer Service Representative
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods and tools. Meet personal/customer service team sales targets and call-handling quotas. Identify and assess customers’ needs to achieve satisfaction. Keep records of customer interactions, process customer accounts and file documents Manage large amounts of incoming phone calls.
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