Ryouko Celis

Medical Virtual Assistant

Message

Intro

NORZAGARAY, Philippines

Joined April 2, 2025

Skills

Languages

English

Fluent

About

I am a dedicated Virtual Assistant and experienced Transcriptionist with a background in BS Nursing and customer support. My goal is to help businesses stay organized and efficient by handling administrative tasks, transcription work, and customer inquiries with professionalism.

Experience

IPSOS

Feb 2023 – Jan 2025

Philippines

Freelance Transcriptionist

Accurately converting spoken words from audio or video recordings into written text, requiring strong listening, typing, and attention-to-detail skills.

IPSOS

Feb 2023 – Jan 2025

Philippines

Freelance Transcriptionist

Accurately converting spoken words from audio or video recordings into written text, requiring strong listening, typing, and attention-to-detail skills.

Convergys

Jan 2015 – Sep 2016

Makati, Philippines

Customer Service Representative

Acts as a liaison, providing product/service information, answering questions, and resolving customer issues with accuracy and efficiency. I have handled inquiries, manage complaints, and ensure a positive customer experience.

Convergys

Jan 2015 – Sep 2016

Makati, Philippines

Customer Service Representative

Acts as a liaison, providing product/service information, answering questions, and resolving customer issues with accuracy and efficiency. I have handled inquiries, managed complaints, and ensured a positive customer experience.