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Sade Bello

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Intro
Baytown, United States
Customer service agent at Ttec
Joined June 11, 2024

Skills

About
I am well versed in customer service, both remotely and in person. I have worked with the public for over 10 years. I believe with the skills and knowledge i possess, I have what it takes to meet the expected goal for the job.
Experience
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Ttec
Jul 2020 – Present
Remote
Customer service agent
• Educated customers on account management and online transaction procedures, emphasizing security protocols to ensure understanding during critical alerts. • Resolved technical issues related to online banking, such as account lockouts, thereby improving overall customer satisfaction. • Adhered to rigorous verification processes when handling customer inquiries, safeguarding sensitive information and maintaining service excellence.