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Samuel Fakokunde

Business Analyst

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Intro
Lagos, Nigeria
Business Analyst at Access Bank Plc
Studied Banking and Finance at Lagos State University
Information Technology & Services
Joined December 3, 2023

Skills

Languages

English
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About
Results-driven IT Business Analyst with a strong background in project analysis and improvement, skilled in analyzing business requirements, developing strategies, and implementing solutions to achieve organizational goals. With over two years of experience in driving organizational efficiency through innovative technology solutions. Adept at bridging the gap between business needs and IT capabilities with a proven track record of delivering complex projects on time and within budget. Exceptional communication and analytical skills, with a keen eye for optimizing processes to enhance productivity. Committed to leveraging technology to streamline operations and drive business growth.
Experience
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Access Bank Plc
Aug 2021 – Present
Lagos, Nigeria
Business Analyst
• Collaborated with cross-functional teams to gather and analyze business requirements, translating them into IT solutions, enhancing alignment between business and IT objectives. • Conducted in-depth process analysis, identifying bottlenecks and inefficiencies, resulting in recommended improvements that led to an 80% increase in operational efficiency. • Managed project timelines, resources, and budgets, ensuring on-time project delivery, improving project success rate by 30%. • Facilitated stakeholder meetings, eliciting feedback and ensuring alignment with project objectives, resulting in 40% faster decision-making processes. • Worked closely with IT teams, designing and developing software applications that met business needs, contributing to a 25% increase in software effectiveness. •Conducted user acceptance testing (UAT), provided training to end-users on new systems, and prepared comprehensive documentation, including functional specifications and user manuals, resulting in a 60% reduction in system-related errors and a 70% increase in process clarity.
Education
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Lagos State University
Jan 2015 – Apr 2019
BSc, Banking and Finance
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