Enthusiastic and dedicated with great attention to detail. A highly creative and goal-oriented individual experienced such a technical consultant and communicator.
Experience
Simsa
Oct 2019 – Present
Barcelona
Technical Consultant
Providing expertise, designing solutions, and conducting online training sessions for B2B clients about the functionality of the software for french and Spanish speakers clients worldwide: the creation of 3D scenes, 3D scene walk-throughs, full animation/showroom 3D scenes and virtual reality VR.
Building and maintaining strong relationships with clients VIP in France related to products, services and technical support.
Managing the customer relationship and expectations and making the bridge between business and technical needs.
Working close with developers designing technical solutions to meet customers' needs.
Be the voice of the customers providing critical feedback to other departments in the company.
Regular user of remote connection platforms such as Zoom, Skype, Teams, TeamViewer or AnyDesk
