Familiar with the most common tenant repairs such as active water leaks, No A/C or Heat, Refrigerator not cooling, no hot water, etc.
-Primary point of contact for non-emergency and emergency repair requests
-Provide virtual support on various items including maintenance and emergency requests
-work as a virtual receptionist by redirecting various caller types (tenants, applicants, vendors, etc) to the appropriate POC/department depending on the caller's inquiry
-Answer Main Line and Emergency Repair calls
