I have worked with some of the top Silicon Valley based companies such as Motive (formerly KeepTruckin) and PayActiv as a Sr. technical support specialist and over this period of time I have provided customer support service regarding their respective apps e.g Motive Fleet App, Motive Driver App, PayActiv app, and assisted users with their concern's and issues. Other then that I have trained many new candidates about our product and services which we provide and how to use the software (Salesforce, Jira,Genisys,etc) for calls and escalating tickets.
