I’ve been in the BPO industry for around 3 years and have worked as a customer services rep for companies like Fedex, Walmart, GlassesUSA and Comcast. My role was taking calls, assisting with chats and sending emails to provide the support needed.
I've worked in the fields of data analysis and quality control for more than three years. I have also had success leading and training teams to optimize procedures. I speak and write both English and Spanish with ease. If you give me the chance, I'll prove to you that I am qualified for the job because I meet your requirements.
