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Shadeen Richards

Subject Matter Expert

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Intro
Westmoreland , Jamaica
Subject Matter Expert at Itel
Studied Commercial food preparation at Seaford town training center
Studied at Petersfield High school
Telecommunications
Joined May 25, 2023

Languages

English
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Fluent
About
I’ve been in the BPO industry for the past 5 years my areas of expertise includes coaching and developing of new agents assist customers once the call escalates above an agent.
Experience
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Itel
Dec 2018 – Present
Montego Bay Jamaica
Subject Matter Expert
Education
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Seaford town training center
Sep 2016 – Nov 2017
Level 3 heart certificate, Commercial food preparation
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Petersfield High school
Sep 2011 – Jun 2015
School leaving certificate
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