Hi my name is shamara. I'm a customer service agent with over 1 year experience. I love to communicate with persons all over the world, I have great communication skills, self motivated, great problem solving skills and active listening.
I answer to customer queries and complaints.
I provide information about our product and service
I send Email to customer about there concern
I assist customer with their order issue with a timely manner
I resolve customer issue in a professional and friendly manner leaving them satisfied.
Education
South Trelawny Education Skill Center
Dec 2016 – Dec 2017
Certificate in Customer Engagement, customer service