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Shantoya Isreal

Customer representative, active listener, great time management.

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Intro
May Pen, Jamaica
Studied at Vere Technical High
Joined November 2, 2023

Skills

Languages

English
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Fluent
About
I'm very big on customer service, I'm very customer centric, very empathetic and customer satisfaction is my number one priority. My skills and qualities would make me a good fit for this role because I'm very computer literate, I am very tech savvy and i have awesome time management, i will always be present for work and my previous job i was also a top agent meeting my stats and always on time. I have awesome initiative great integrity, an active listener and im very big on positivity and resolving issues. I am also a critical thinker i like to think outside the box to provide customers with the best possible solutions.
Experience
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Sutherland
Aug 2021 – Oct 2022
Mandeville, Jamaica
Customer service associate
Answering calls Explaining customer bills Selling television services Troubleshooting technical issues
Education
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Vere Technical High
Sep 2013 – Jul 2020
High school diploma