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Sharda Lee

Customer Service Expert who transforms irate customers into lifelong clients!

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Intro
Westmoreland , Jamaica
Studied General Studies at Manning’s School
Studied Bachelors of Law (took leave of absence ) at University of Technology, Jamaica
Telecommunications
Joined January 28, 2025

Skills

About
I am an effective listener and communicator. I have over 5 years experience in Sales, Customer Service and Marketing. I have numerous certificates of achievements to prove my track record exceeding KPI targets.
Experience
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Turner’s Trucking Limited
Oct 2022 – Dec 2022
St. Catherine
Sales Representative (Remote)
Recruit new truckers Offer roadside assistance remotely Handle all queries for truckers including payroll issues and or any other query they may have.
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Organically Jamaican
Oct 2020 – Dec 2021
Westmoreland
Sales Representative
Door to door sales of products
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Spotify
Oct 2017 – Dec 2017
Montego Bay
Social Media Associate Trainee
Onboard authorized personnels Manage social media accounts for famous artists
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Xerox Services
Apr 2014 – May 2016
Montego Bay
Asset Management Coordinator
Data entry Onboard clients Troubleshoot devices Train new hire Resolve tickets Handle queries via email/ chat and phone calls
Education
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Manning’s School
Sep 2007 – Jun 2020
Associate’s Degree , General Studies
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University of Technology, Jamaica
Aug 2013 – Dec 2014
Bachelors of Law (took leave of absence )
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