Shontiera Williams

Former Communications Officer

Message

Intro

Dubai, United Arab Emirates

Studied Criminal Justice at Georgia Southern University

Public Safety

Joined October 14, 2022

Skills

Languages

English

Fluent

About

I am a highly dedicated individual with 5 plus years of experience in Public Safety and Customer Service. I work efficiently to solve customer problems while remaining cool under pressure.

Experience

Forever 21

Jul 2020 – Aug 2022

Atlanta, GA

Brand Ambassador

Supported Managerial staff with sales, promotions, stock merchandise, fitting room, & floor operations. Assisted customers with merchandise, sizes, and suggested styles Promoted sales items, accessories, credit card applications, discounts, and new collection launches.

Georgia World Congress Center Authority

Oct 2017 – Aug 2022

Atlanta, GA

Communications Officer

Optimized communication via telephone, email, and radio in Dispatch office. Provided assistance to visitors, staff, security officers, and general public. Performed clerical tasks such as filing papers, operating printer, answering phone calls, and retrieving lost/found items.

Georgia World Congress Center Authority

Jul 2016 – Oct 2017

Atlanta, Georgia

Security Officer

Established work relationships with staff and sworn personnel. Reported suspicious persons and activity around the campus. Conducted life safety and property checks daily.

Education

Georgia Southern University

Aug 2011 – Dec 2015

Bachelors , Criminal Justice