snenhlanhla Hlongwane

Customer service Advisor/ Business Development Manager/

Message

Intro

Johannesburg, South Africa

Customer Service Advisor at Webhelp

Studied at Ganges Secondary School

Consumer Services

Joined April 10, 2023

Skills

Languages

Zulu

Native or Bilingual

English

Fluent

About

I am Snenhlanhla Hlongwane a highly skilled and experienced Technical Support Advisor with 3 years of experience in the Customer service and B2B marketing. Possesses exceptional skills in B2B sales, B2C and Virtual Assistant. Adept at handling complex projects and collaborating effectively with cross-functional teams to achieve business goals. Proven track record of delivering quality results within tight deadlines. Looking for an opportunity to leverage my expertise and contribute to the success of a dynamic organization.

Experience

Webhelp

Aug 2022 – Present

Midrand

Customer Service Advisor

Technical support advisor for an Amazon campaign. Assisting customers with troubleshooting for their devices. Assisting them with cancellation and refund for unathorized purchases in customer account.

Education

Ganges Secondary School

Jan 2010 – Dec 2015

Diploma