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sophiakirito kirito

I am a results-orientated and customer-focused professional with extensive experience in leading a diverse range of customer service.

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Nairobi, Kenya
Telecommunications
Joined February 14, 2023

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I'm customer support specialist with over 2 years of experience my role is providing value as a service agent with professional support to help drive customer success and enhance company's brand image.
Experience
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Smatter call center solutions
Jul 2020 – Jan 2023
Remote
Customer Service Agent
My role was to provide service in a professional manner, help customers resolve complaints, Cancel and issue refund and giving knowledge of the products.