My experience does include physical, audio email and live chats with customers. I'm a fast leaner, I'm great with doing research data entry and I'm also skilled with software troubleshooting. I do enjoy different challenges in this field, and I've always excelled as a Customer Service Rep. which has given me an insight of how different individuals can be satisfied regardless of the situation. Working alongside a team is also one of my best skills. This helps me to hear other ideas and to also grow. I have gained some very vital skills which would be an asset to your company.
Experience
TheWoundpros
Apr 2022 – Jun 2022
United States
Client Service Representative
My job was to reach out to the Director of Nursing or the Administrator to convince them why our wound care services was the best and how to get started. I was also responsible for scheduling a zoom meeting between a potential client and our Vice President.
Hilton
Jun 2018 – Dec 2021
Montego Bay Jamaica
Sales Rep.
I enjoyed selling vacation stays, to our lovely guest all around the world, advocating on their behalves and assisting further with grand vacation loyalty points program.
Lyft
Aug 2015 – Jun 2018
Montego Bay Jamaica
Customer Support Rep.
Supporting both drivers and customer with daily inquires and platform approvals.