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Sumana Goud

Customer service associate

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Intro
Hyderabad, India
Studied Information Technology at St Martin's engineering college
Business Supplies & Equipment
Joined November 22, 2022

Skills

Languages

English
-
Fluent
Telugu
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Native or Bilingual
Hindi
-
Fluent
About
I am a dedicated professional in customer service with 3 + years of experience handling calls, chats, and emails. Proficient in dealing with customers' issues and resolving them quickly, creating follow-ups and escalations if needed. I love to talk with customers and resolve their issues in a friendly manner.
Experience
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Amazon development centre
Jun 2019 – Dec 2021
hyderabad, Telangana.
Customer service associate
I am a dedicated professional in customer service with 3 + years of experience handling calls, chats, and emails. Proficient in dealing with customers' issues and resolving them quickly, creating follow-ups and escalations if needed. I love to talk with customers and resolve their issues in a friendly manner.
Education
User avatar
St Martin's engineering college
Apr 2015 – Apr 2019
Bachelors degree(B.tech), Information Technology
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