User's Cover Picture
User's avatar

Sundeep Kumar

Technical Support Specialist

Message
Intro
Hyderabad, India
Information Technology & Services
Joined July 25, 2023

Skills

Languages

English
-
Fluent
About
SaaS Technical Support Specialist with over 5 years of experience in the technology industry. Proven ability to provide excellent customer service, troubleshoot technical issues, and resolve customer complaints in a timely and efficient manner through Email, Live chat(double-concurrency) and Phone. Expertise in a variety of SaaS applications, including Salesforce, HubSpot, and Zendesk. Strong communication and interpersonal skills. Have worked extensively with NA and EMEA stack.