Tamer Youssef

Freelance Soft Skills and Corporate Trainer

Message

Intro

Cairo, Egypt

Freelance Soft Skills and Corporate Trainer at Freelancer

Joined May 14, 2021

About

I have five years of experience as a training manager for multinational non-governmental organizations, including two years in the Gulf region, Jordan, and Yemen, and four years as an assistant training manager for Intercontinental Hotels Group and Marriott International. I also have five years of call center experience as a sales and customer service agent, a senior trainer, and a team leader.

Experience

Freelancer

Apr 2017 – Present

Egypt

Freelance Soft Skills and Corporate Trainer

Create content and deliver soft skills and training programs.

Education for Employment | Saudi Arabia

Sep 2015 – Mar 2017

Saudi Arabia

Training Manager

-Created content and implemented soft skills training programs. -Conducted Training of Trainers and other trainer-related courses. -Recruited and interviewed candidates for a variety of positions. -Supervised the process of selecting applicants for scholarships.

Education for Employment |Egypt

Dec 2012 – Aug 2015

Egypt

Training Manager

-Developed and implemented soft skills training programs. -Conducted Training of Trainers and other trainer-related courses. -Recruited and interviewed candidates for a variety of positions. -Supervised the process of selecting applicants for scholarships.

InterContinental Hotels Group – InterContinental Taba Heights Resort

Nov 2010 – Nov 2012

Egypt

Assistant Training and Human Resources Manager

-Developed and implemented training for employees at all levels. -Prepared monthly and yearly training calendars. -Assisted the Director of Human Resources in all aspects of his duties.

Marriott International - Renaissance Golden View Beach Resort Sharm El Sheikh

Nov 2008 – Oct 2010

Egypt

Assistant Training Manager

-Planned and executed training programs in accordance with Marriott’s business objectives. -Prepared monthly and yearly training calendars.

Raya Group – Raya Contact Center

Dec 2006 – Oct 2008

Egypt

Senior Trainer -Conducted soft skills and technical training. -Identified and assessed the training needs.

-Conducted soft skills and technical training. -Identified and assessed the training needs.