Dynamic and results-driven Business Specialist with over 7 years of diverse experience across Travel, Marketing, Sales, and Business Administration. Proven ability to strategize, lead teams, and drive business growth in competitive markets. Adept at developing and executing comprehensive marketing campaigns, managing sales pipelines, and optimizing operational efficiencies. Skilled in travel planning and logistics management, ensuring seamless experiences for clients and stakeholders. Strong analytical and problem-solving skills with a track record of achieving measurable results.
Experience
NBC Sports
Jan 2023 – Present
United States
Business Specialist
As a Business Specialist, I used Sales Force to effectively manage client relationships.
I am instrumental in ensuring client satisfaction throughout their experience, while also adeptly addressing their needs with precision and efficiency.
Facilitated effective communication across departments and with external stakeholders.
Demonstrated effective skills in guiding teams through change and achieving strategic goals.
Utilized data analytics tools to extract actionable insights and drive informed decision-making.
Managed client relationships to ensure satisfaction and retention.
Implemented customer-centric strategies to enhance the overall client experience.
Resolved escalated issues promptly and effectively, maintaining positive client relationships.